ZenGate Solutions
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Privacy Policy

Effective Date: 10/6/2025

1. Introduction

Welcome to ZenGate Solutions and ZenGate AI (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy and Terms of Service outline how we collect, use, disclose, and protect your information when you visit www.zengatesolutions.com or www.zengateai.com (“Website”) or engage with our SaaS platforms, CRM systems, AI-powered tools, messaging services, consulting services, and related offerings (collectively, the “Services”).

By using our Website or Services, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information
Name, email address, phone number, mailing address, business information, and other identifiers you provide when contacting us or subscribing to our services.
Usage Data
Information about your interactions with our Website, including IP address, browser type, pages visited, device data, and date/time of visit.
Cookies and Tracking Technologies
Data collected through cookies and similar technologies to enhance user experience and analyze Website performance.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our Services
  • Communicate with you regarding inquiries, updates, and support
  • Send service-related messages and marketing communications (where permitted)
  • Improve Website functionality and performance
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

Service Providers
Trusted vendors who assist in operating our business and delivering Services, subject to confidentiality obligations.
Legal Requirements
When disclosure is necessary to comply with legal obligations or protect our rights.

5. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you may have the right to:

  • Request details about the personal information we collect and how it is used
  • Request deletion of your personal information (subject to exceptions)
  • Opt-out of the sale of personal information (Note: We do not sell personal data)

To exercise these rights, contact:

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet can be guaranteed to be completely secure.

7. Messaging & Communications

By submitting your contact information through our Website or forms, you consent to receive communications from ZenGate Solutions and ZenGate AI via email, phone, and SMS.

  • Message frequency may vary. Message and data rates may apply.
  • You may opt out of SMS messages at any time by replying STOP.
  • For assistance, reply HELP or contact us at the information listed below.
  • We comply with applicable messaging regulations, including A2P 10DLC requirements.

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